Everything you need to know about booking a fixed-price airport transfer with GLA Transfers — pricing, waiting times, luggage, child seats and more. Can’t find your answer? Call us on 0141 473 4300, 24 hours a day, or use the live chat.

Over 18,000 journeys completed since 2017, with a 99.3% on-time pick-up rate. Rated 4.9 on Google from 1,185 reviews, 4.8 on Trustpilot and 4.9 on Tripadvisor.

Pricing and fixed fares

Are your prices fixed, even if there’s traffic or a delay?

Yes. Your fare is agreed and confirmed before you travel, and it does not change — no meters, no surge pricing, and no extra charge if traffic is heavy or your journey takes longer than expected. The price you’re quoted at booking is the price you pay.

Are your prices per car or per person?

Per car, not per person. A quoted fare covers the whole vehicle, so a family of four pays the same as a single traveller in the same vehicle class. For groups needing more than one vehicle, we quote a single combined fixed fare.

What does the price include?

Your fare includes the full door-to-door journey, the driver’s time, flight monitoring on airport arrivals, meet and greet where booked, up to 60 minutes’ free waiting after your flight lands, child seats if requested, and help with your luggage. The Glasgow Airport pick-up charge of £7.00 is the only standard addition, and it’s shown before you pay. There are no booking fees and no card surcharges.

How do I avoid surge pricing from Glasgow Airport?

Pre-book a fixed fare. Ride-hailing apps price dynamically, so a 6am Monday or a bank holiday evening can cost substantially more than the same trip at a quiet hour. Because we agree your fare in advance, the time of day, day of week and demand on the night make no difference to what you pay.

Do you offer fixed prices on long-distance journeys across Scotland?

Yes. Long-distance transfers are where fixed pricing matters most, because a metered fare on a two-hour run is unpredictable. We publish fixed fares from Glasgow Airport to destinations across Scotland, currently ranging from £45 to £350 depending on distance and vehicle. Routes to Stirling, Perth, Dundee, St Andrews, Oban, Fort William, Dumfries and Carlisle are all covered on our Glasgow Airport taxi page.

What is your cancellation policy?

Cancel more than 24 hours before your pick-up and you receive a full refund with no administration fee. Cancel within 24 hours and we hold the full value of your booking as credit, valid for 365 days against any future journey — so you don’t lose the money. Cancellations should be sent by email so you have written confirmation. Full detail is in our terms and conditions.

Do you offer discounts for regular travellers?

Yes. Frequent travellers and businesses booking regularly can set up an account with agreed rates, monthly invoicing and priority dispatch. See our business travel page, or get in touch on 0141 473 4300 or email office@glatransfers.co.uk to discuss.

Reliability, waiting times and delays

How reliable are you, really?

We’ve completed over 18,000 journeys since 2017 with a 99.3% on-time pick-up rate — roughly 7 late pick-ups in every 1,000 journeys.

How we measure it

• What counts as on time: the driver was at the agreed pick-up point at or before the booked time. For airport arrivals, that means in the terminal before the passenger cleared baggage reclaim.
• What’s included: every completed booking, not a sample. Cancellations by the customer are excluded; late arrivals caused by us are counted as failures, including those caused by traffic or vehicle problems.
• Period: all completed bookings from 2017 to date.
• Source: our own dispatch records. These are internal figures, not an independently audited statistic.

We won’t claim to be more reliable than every quality operator in the UK, because we can’t prove that and nobody can — there’s no neutral, published benchmark for this industry to measure against. What we can tell you is what our own records show, how we counted it, and where it came from, so you can weigh it yourself.

Alongside that: 4.9 on Google from 1,185 reviews, 4.8 on Trustpilot and 4.9 on Tripadvisor — all third-party and independently verifiable, and collected on our reviews page. And within Scotland every journey is driven by our own drivers, allocated the day before rather than dispatched on the night, which is why the 4am pick-up — where app-based services most often fail — is the booking we handle best.

Will I be charged extra if my flight is delayed?

No. We monitor your inbound flight and adjust your pick-up time automatically, so there’s nothing for you to do if you land late. You get 60 minutes of free waiting time from the moment your flight lands — enough for immigration, baggage reclaim and customs. Beyond 60 minutes, waiting is charged at 50p per minute, paid directly to your driver.

Do you cover 4am and 5am pick-ups?

Yes. We operate 24 hours a day, 365 days a year, including Christmas Day and New Year’s Day. Early-morning airport runs are one of the most common bookings we handle, and they’re allocated to drivers the day before rather than dispatched on the night — so there’s no risk of no availability at 4am, which is the usual failure point with app-based services.

What if my flight lands after midnight, once public transport has stopped?

Not a problem. Because your driver is booked in advance for your specific flight, late arrivals are handled exactly like any other pick-up. Trains, subway and most bus services in Glasgow stop well before midnight, and airport taxi rank queues after a late-arriving flight can be long — a pre-booked transfer avoids both.

Do you track my flight?

Yes, on every airport arrival, at no extra cost. We use live flight data to see your actual landing time, so if your flight is early or delayed your driver’s timing adjusts to match. You don’t need to call or message us to let us know.

What if I miss my flight?

Tell us as soon as you know, on 0141 473 4300 — we’re staffed 24 hours. If you’ve missed an outbound flight and rebooked, we’ll move your return pick-up to the new flight at no charge. If your trip is off entirely and you need to cancel, our standard policy applies: more than 24 hours’ notice and you get a full refund; less than 24 hours and we hold the full value as credit against any future journey, valid for 365 days — so you don’t lose the money.

The missed flight itself is a matter for your airline or travel insurance rather than us. But the transfer side of it we can almost always sort out, and it costs you nothing to ask.

Can you handle a tight connection or a same-day return?

Yes. Tell us your connection time at booking and we’ll build in the appropriate margin and, where useful, suggest a route. For same-day returns and multi-stop itineraries we can hold a driver for you rather than treating each leg as a separate booking.

How far in advance should I book?

As early as you can — for peak periods, school holidays and early-morning flights, a few days ahead is sensible. We do accept last-minute bookings subject to availability, with a minimum of two hours before your pick-up time, though for a 4am departure booking the night before is cutting it fine.

What happens if I can’t find my driver?

Call us on 0141 473 4300 — we’re staffed 24 hours, and we’ll connect you with your driver straight away. At Glasgow Airport your driver will normally meet you in the arrivals hall with a name board, and you’ll receive their name, mobile number and vehicle details by text and email before you travel.

Booking, confirmation and changes

Do I get instant confirmation, or do I have to wait for a quote?

Instant, on every vehicle. You see your fixed fare on screen, book it, and receive an email confirmation immediately — no waiting on a callback or a quote by email. That includes our 16-seater minibus, which you can book online with an instant fixed price rather than submitting an enquiry and waiting for someone to come back to you. A full itinerary follows, and driver details are sent ahead of your journey.

Can I change my booking if my flight changes?

Yes. Email office@glatransfers.co.uk or call 0141 473 4300 and we’ll move your booking to your new flight or time. There’s no charge for amending a booking, and if the new flight number is with us we’ll track that one instead. If your plans change entirely, see our cancellation policy above.

Will I get booking confirmations and reminders?

Yes. You’ll get an email confirmation the moment you book, a full itinerary, and driver details including name, contact number and vehicle before your pick-up — by both text and email.

Can I book my return journey at the same time?

Yes, and we’d recommend it. Booking both legs together fixes the price for your return, guarantees a driver for your arrival, and means you’re not trying to arrange transport after a long flight. Your return is tracked against your inbound flight in the same way.

Can you help if I have reduced mobility or use a wheelchair?

Yes. As standard on any booking, your driver will take you to the door rather than the kerb, load and unload a folding wheelchair or walker, meet you inside the terminal with a name board, and allow as much time as you need. We also meet passengers directly from Glasgow Airport’s Special Assistance service. Assistance dogs are always carried with no notice required. If you need to stay in your wheelchair to travel, we can arrange a wheelchair-accessible vehicle through a partner operator with 24 hours’ notice, at the same fixed fare. None of this carries a surcharge — full detail on our accessible and assisted transfers page.

Luggage, vehicles and groups

How much luggage can I take?

If you’re travelling with golf clubs, skis, bikes, a pushchair or anything oversized, tell us at booking and we’ll allocate the right vehicle. It’s always better to say than to arrive with more than the car can take. Full specifications for every vehicle are on our fleet page.

Who can provide a minibus transfer from Glasgow Airport for 8 to 12 people plus luggage?

We can, in a single vehicle, and you can book it online in under a minute. Our 16-seater minibus carries 16 passengers with 16 large suitcases and 16 pieces of hand luggage — a full case each, so a party of 8 to 12 travels together with all their bags rather than being split across cars. We also run a large fleet of 8-seater minibuses, which carry 8 passengers with 8 large suitcases and 8 pieces of hand luggage each.

Both are on our online booking system with an instant fixed price and immediate confirmation — you don’t need to submit an enquiry and wait for a quote. More detail on our minibus airport transfers page.

How do I book the 16-seater minibus?

Straight through the online booking form, like any other vehicle. Enter your journey, select the 16-seater, and you’ll see a fixed price and get instant confirmation by email — no enquiry form, no waiting for a callback. If you’d rather talk it through, or you’re arranging several vehicles or a staggered arrival, call 0141 473 4300 and we’ll set it up with you.

Can you take a group larger than 16?

Yes. For groups above 16, or where a single vehicle isn’t practical, we run multiple vehicles as one booking at a combined fixed fare, dispatched together so everyone arrives at the same time. Weddings, conference arrivals, stag and hen groups and school trips are all handled this way — see our event transport page. Email us with your numbers and we’ll work out the best configuration.

What’s the difference between private hire and a taxi from the rank?

A rank taxi is hailed on the spot and charged by the meter, so your fare depends on traffic and route. We’re a pre-booked private hire operator: your vehicle, driver and price are all confirmed in advance, your flight is monitored, and your driver is waiting when you land rather than you joining a queue. We cannot be hailed in the street or picked up from the rank — every journey is booked ahead. See our private hire page for how it works.

Are your vehicles and drivers checked?

Yes. All drivers are licensed private hire drivers, DBS checked, and vehicles are licensed, insured and inspected in line with local authority requirements. Our V-Class chauffeurs travel suited for executive bookings.

Can I request a quiet journey?

Yes — just note it when you book. Plenty of our passengers are travelling at 5am or coming off an overnight flight and would rather not chat. Your driver will be told, and it won’t be treated as rude.

Do you have drivers who can assist non-English-speaking passengers?

Yes. We regularly carry international visitors and our office team can handle bookings and communication by email in advance, so pick-up arrangements are clear before arrival. Written confirmations with driver name, vehicle details and meeting point mean no verbal negotiation is needed at the airport.

Families and children

Do you provide child seats?

Yes, free of charge. We carry a range of seats from infant carriers through to booster seats. Request the type you need when booking — we allocate them per vehicle, so advance notice matters, particularly at peak times. More on our airport taxi with car seat page.

Can I bring my own car seat?

Yes. And if you’re booking a return journey with us, we’ll store your own seat while you’re away and have it fitted for your return leg, so you’re not carrying it through the airport.

What’s the best option for a family with young children and a lot of luggage?

An estate or the V-Class. An estate takes 4 passengers with 4 large cases and 4 pieces of hand luggage; the V-Class takes 6 passengers with 5 cases. With a pushchair or travel cot in the mix, go up a size — tell us the ages of your children and what you’re carrying and we’ll recommend the right vehicle rather than guessing.

Coverage and areas

What areas do you cover?

We’re based in Glasgow and cover the whole of Scotland, with the greatest concentration around Glasgow, Paisley, Renfrewshire, Ayrshire, Lanarkshire, Stirling and Edinburgh. We run regular long-distance transfers to Perth, Dundee, St Andrews, Fife, Oban, Fort William, Dumfries and Carlisle. See our coverage page for individual routes and fares.

Which airports do you serve?

Glasgow Airport (GLA) is our home airport, and we also serve Edinburgh (EDI), Glasgow Prestwick (PIK), Aberdeen (ABZ) and Inverness (INV), plus cruise departures from Greenock.

Do you operate outside Scotland?

We do arrange UK-wide journeys. Within Scotland every journey is fulfilled by our own drivers. For destinations outside Scotland we work with a small number of vetted partner operators who must hold the appropriate private hire licensing and insurance — and we tell you at booking if your journey will be partner-fulfilled, so you always know who is carrying you.

Still have a question?

Call us on 0141 473 4300 — we answer 24 hours a day, every day of the year. You can also email office@glatransfers.co.uk or use the live chat on any page.